Privacy and Cookies Policy

1.  Information we collect 

We may collect the following types of information when you use our website: 

• Contact information: name, e-mail address and telephone number that you voluntarily  provide when you register, subscribe to our newsletter, fill in a form or use our services; 
• Connection information: IP address, web browser, Internet service provider, operating  system and other technical information when you visit our website; 
• Usage information: pages you visit, time you spend on our website, links you click and  other data about your interactions with our website. 

2.  Cookies and similar technologies 

Our website uses cookies and similar technologies to enhance your online experience and  understand how you use our website. Cookies are small text files stored on your device when you  visit a website. They are widely used to keep the site working properly, to analyze user behavior  and to personalize your experience. 

  a.  Types of cookies used 

We use the following types of cookies on our website: 

• Essential cookies: these cookies are necessary for the operation of our website. They  enable you to navigate the site and use its basic functionalities. Without these cookies,  some parts of our website will not function properly. 
• Performance cookies: these cookies collect information about how visitors use our  website – for example, which pages they visit most frequently. This data helps us improve  the performance of our website and understand user preferences.
• Functionality cookies: these cookies enable the website to remember the choices you  have made (such as your username, language or region) and provide enhanced, more  personalized functionality. They may also be used to provide services you have requested  such as viewing a video or writing a comment. 
• Advertising cookies: these cookies are used to serve ads relevant to you and your  preferences. They are also used to limit the number of times you see an advertisement  and to measure the effectiveness of advertising campaigns. 

  b.  Cookie management 

You have control over the cookies you accept, and you can manage them at any time in the right hand footer of the website (a white banner on which it says “Manage consent” when you hover  your mouse over it). You can change your browser settings to accept or reject cookies, delete  cookies already stored on your device or be warned before accepting cookies from the website.  Cookie management options vary according to the browser you use. Here are some links to  guides on popular browsers: 

• Chrome: Manage cookies in Chrome
• Firefox: Manage cookies in Firefox
• Safari: Manage cookies in Safari
• Internet Explorer: Manage cookies in Internet Explorer

Please note that refusing cookies may affect your experience on our website and limit some of its  features. 

  c.  Cookie consent 

By continuing to use our website, you consent to our use of cookies as described in this policy. If  you do not agree to the use of cookies, please configure your browser settings in accordance with  the instructions provided above or stop using our website. 

3.  How we use your information 

We use your personal information for the following purposes: 

• Provide and personalize our services 
• Send you marketing communications if you have given your consent to do so 
• Improve and optimize our website and services 
• Respond to your requests and provide you with customer service 
• Meet our legal obligations

4.  Sharing your information 

We may share your personal information with third-party entities in the following cases: 

• With your consent 
• With third-party service providers who help us operate our website and provide our  services 
• To comply with our legal obligations 

5.  Your rights 

You have certain rights regarding your personal information, including the right to access, correct,  delete, restrict processing and object to the processing of your information. To exercise these rights,  please contact us at communications@ladydavis.ca.  

6.  Data security 

We take reasonable security measures to protect your personal information from loss,  unauthorized access, disclosure, alteration or destruction. 

7.  Changes to privacy and cookies policy 

We may update this policy from time to time to reflect changes in our information collection and  processing practices. We encourage you to review this Policy regularly to stay informed about  our current practices. 

8.  Contact us 

If you have any questions about this Policy or if you wish to exercise your data protection rights,  please contact us at: communications@ladydavis.ca.